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feedback

Feedback wanted on NHS Dumfries and Galloway services

People who have used NHS Dumfries and Galloway services are being asked to feedback ahead of a visit by Healthcare Improvement Scotland next month.

The national health and social care improvement organisation for Scotland carries out inspections and reviews to give people confidence in the quality of services and support care providers to improve.

NHS Dumfries and Galloway will be the focus week commencing June 24 for an organisational review as part of a Quality of Care Approach.

The approach focuses on open and honest self-evaluation based on a Quality Framework – used to organise inspections and reviews.

Before then they are gathering feedback on the quality of care provided by NHS Dumfries and Galloway across all services, including GP practices.

They want as many views as possible from people who have experienced care, carers or family members. Particularly, they would like to find out what went well and any areas that could be improved.

Scottish Health Council Dumfries and Galloway are supporting the distribution of the survey and are holding local focus group sessions in May or June 2019 to discuss some of the survey questions in more detail.

They will particularly welcome feedback from people who have used NHS Dumfries and Galloway services, or been a relative, carer or friend of someone using these services, in the last 12 months.

You can complete the survey at www.smartsurvey.co.uk/s/NJMVY/  

The survey will close on Tuesday May 21.

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